Contact Information
Details about shipping, delivery times, and tracking your orders.
Last Updated: 7/18/2025
Thank you for shopping with Frontrunner Fieldhouse! We're committed to delivering your gear quickly and safely. Please review our shipping policies below.
Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be delayed slightly. You will receive a notification with tracking information once your order has shipped.
Pre-Orders
Items marked as “Pre-Order” are made to order and may take an additional 2–3 weeks beyond our normal processing and shipping times. You will receive tracking details as soon as your pre-ordered item is fulfilled and shipped.
If your order includes both pre-order and in-stock items, the entire order may ship once all items are ready — unless otherwise specified.
Shipping Rates & Delivery Estimates
We offer the following shipping options within the United States:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Local Pickup (Aledo, TX only) | 1–2 business days | Free |
Shipping rates are calculated in real-time at checkout based on the weight, size, and destination of your order.
Local Pickup
Local pickup is available for customers in the Aledo, TX area. You will receive an email when your order is ready for pickup, typically within 1–2 business days. Pickups will be coordinated through our facility at Frontrunner Fieldhouse.
Domestic Shipping Only (U.S.)
At this time, we only ship to addresses within the United States. We do not offer international shipping.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped. Please allow 24–48 hours for the tracking number to update.
Delays or Lost Packages
While we strive for on-time delivery, we are not responsible for shipping delays caused by:
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Carrier issues (USPS, UPS, etc.)
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Incorrect or incomplete shipping addresses
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Weather or natural disasters
If your order is marked “delivered” but not received, please first contact the carrier. If unresolved, reach out to us at denin@frontrunnerfieldhouse.com.
Questions?
For help with shipping, tracking, or delivery issues, contact our support team:
Get in touch with the Frontrunner Fieldhouse team. We're here to help with any inquiries about our policies or services.
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