Refund Policy

Return & Refund Policy – Frontrunner Fieldhouse

Last Updated: 07/18/2025

At Frontrunner Fieldhouse, we stand behind the quality of our apparel and gear. If you're not completely satisfied with your purchase, we’re here to make it right.

Returns

We accept returns within 30 days of delivery for eligible items. To qualify, products must be:

• Unused, unworn, and in original condition

• Returned with original packaging and tags

• Non-customized and non-personalized

Items Not Eligible for Return:

• Customized uniforms or gear (e.g., jerseys with names/numbers)

• Clearance or final sale items

• Digital products or e-gift cards

To request a return, email frontdesk@frontrunnerfieldhouse.com with your:

• Order number

• Item(s) for return

• Reason for return

Return shipping is the responsibility of the customer unless the return is due to our error.

Refunds

Once we receive and inspect your return, a refund will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

You will receive a confirmation email once your refund has been processed.

Exchanges

To exchange an item, please initiate a return as outlined above and place a new order for the desired item.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery. Include photos and your order number so we can resolve the issue promptly.

Questions?

We’re here to help. Email us at frontdesk@frontrunnerfieldhouse.com with any questions about your order, return, or refund.